We warrant that our shutters will be defect free in materials or workmanship for as long as the original purchaser owns the shutters provided that such products were properly installed. Any resale or other transfer of the product and/or materials voids this warranty.
Lindenwood shutters with a Paint Finish come with a 3-year limited warranty on colour fastness of paints. Lindenwood stained shutters and MDF shutters have a 3-year limited warranty on colour fastness of stained products.
This warranty is exclusive and in lieu of all other obligations, liabilities or warranties. In no event shall Just Shutters be liable for incidental or consequential damages, or for any expense associated with such damages. Repair or remakes of defective products is the sole remedy under this warranty and in no event shall Just Shutters be liable for costs to remove and/or reinstall a product that they have not originally fitted.
This warranty does not cover any condition of or damage to the shutter or window, from unauthorized repairs, accidents, alterations, misuse, abuse, act of God, motorized devices, wear and tear or failure to follow our instructions with respect to measurement, installations, cleaning or maintenance. Improper, inappropriate or unauthorized replacement parts, repairs or maintenance voids this warranty. Due to manufacturing, natural variations in colour, grain and texture in these products, Just Shutters is not able to guarantee exact matches to samples, nor are they able to guarantee exact matches on subsequent orders. All other warranties, both express and implied, are expressly disclaimed. This warranty excludes all liability for consequential or incidental damages for any cause whatsoever.
WARNING (on Mail Order Deliveries)
All shutters, frames and battens are put through an 18 point quality control checking system. Once checked, they are photographed with high resolution digital equipment before being packaged. Packages are then photographed as they are unloaded from the shipping container if they show any signs of damage. Please bear this all in mind when making a claim with regard to a damaged shutter, frame or batten. Shutters are very easy to damage on site, and we will not replace or refund damaged goods unless you can prove that they arrived in this state. Please do not sign for damaged boxes until content has been checked.
We cannot guarantee a perfect colour match, as part of the character of a natural wood product is that it may vary in tone and grain.
A custom colour may not end up being an exact duplicate. This is due to a number of variables such as:
- the species of timber the paint is being applied to
- the number of coats applied
- the degree of sanding and surface preparation
- the temperature and humidity at application and drying